Foodics integration: get your sales data out of the POS and into your other systems

What Foodics lets you connect

Foodics publishes a REST API that returns JSON, with a sandbox to test in. A business approves an app through OAuth 2.0, and the app can then read, and for some resources write, the data its permissions allow. The resources we would use most:

• Orders. Each order with its products, taxes, payments, discounts and branch.
• Customers. Name, phone, email, order count, last order date and loyalty balance.
• Products and menu. Products, categories, modifiers and combos.
• Branches. Your locations and their settings, so reports can be split per branch.
• Webhooks. Foodics posts an event to a URL we host when an order is created or updated, when a customer is created, or when the menu changes.

Two limits are worth knowing. The API allows 90 requests per minute per access token and IP address, so a large history has to be pulled with care. And Foodics creates developer apps and sandbox accounts itself, after the developer describes the scope, so that step depends on Foodics, not on us.

What we would connect it to

• A CRM, such as HubSpot, Zoho or Odoo. Every Foodics customer becomes a contact with their order history, so marketing can target repeat buyers and lapsed ones. See POS and CRM integration.
• Accounting, such as Odoo, QuickBooks or Xero. Daily sales, refunds and tax per branch posted to the books, instead of someone retyping the end-of-day report. Foodics' accounting guide says returned orders should be netted off completed ones, and we would follow it.
• Dashboards, in a BI tool such as Power BI or a custom-built one. Sales by branch, product and hour, plus numbers from your other systems on the same screen. See custom dashboards.
• WhatsApp order updates. A message to the customer when an order is ready or out for delivery, sent through the WhatsApp Business API to customers who agreed to receive it. See WhatsApp automation.
• E-invoicing, only where it fits. Foodics says its solutions are ZATCA compliant from day one. If another system in your business also issues invoices, that is where we would connect it to ZATCA. See our ZATCA integration guide.

How it would work

1. You approve access. The Foodics account owner signs in on Foodics and approves the app with the listed permissions. We never see your password.
2. We load the history.We pull existing branches, products, customers and orders through the API, at a pace Foodics' rate limit allows. Foodics paginates the order list differently from other lists, so we follow its method for that one.
3. Foodics tells us what is new. A webhook arrives for each new or changed order. We answer Foodics at once and do the work afterwards, because Foodics drops a request not answered within 5 seconds.
4. We apply your rules. Which orders count as sales, how refunds are treated, which branch maps to which account or cost centre, which customers get a message.
5. We write to the other system. A contact in the CRM, a journal entry in accounting, a row in the dashboard, a WhatsApp message.
6. We check for gaps. Foodics retries a failed webhook only twice. So we compare against the API on a schedule, fill in what was missed, and alert you when something does not match.

In most of these the data flows one way, out of Foodics. Writing back into Foodics, for example sending it orders, is possible through the API, but it is a different scope and we would agree it separately.

What we need from you

• The Foodics account owner, to approve the connection once.
• Which branches, and which data, you want connected.
• The system on the other side, and an admin who can give us API access to it.
• A plain description of your rules: what counts as a sale, how refunds and discounts are booked, who should hear about what.
• For WhatsApp messages, a WhatsApp Business API number and customers who have agreed to receive messages.

Check these before you hire anyone

The Foodics App Marketplace lists dozens of third-party apps in more than 15 categories, including accounting, data and analytics, digital receipts and loyalty. If one of them already does what you need, use it. Foodics also has its own accounting product. We are worth talking to when your case does not fit a ready-made app: your own CRM, several systems that must agree, rules that are specific to your business.

Common questions

Sources

Everything above about Foodics comes from Foodics' own documentation and website, as published when we last checked, on 2 November 2026. It can change, so confirm the details with Foodics before you rely on them. The steps describing how we would build the connection are our own approach, not a Foodics requirement. Foodics is a trademark of its owner, and this page is not affiliated with or endorsed by Foodics.

• Foodics API docs: Introduction (REST, JSON, base URLs, rate limit)
• Foodics API docs: Authentication (OAuth 2.0 code grant)
• Foodics API docs: Webhooks (events, retries, timeout)
• Foodics API docs: Orders
• Foodics API docs: Customers
• Foodics API docs: Products
• Foodics API docs: Branches
• Foodics Developers: Get started (developer apps and sandbox accounts)
• Foodics Developers: Accounting/ERP integration guide
• Foodics: App Marketplace
• Foodics: ZATCA E-Invoicing 2nd Phase, All You Need to Know