Privacy Policy

1. Introduction

BottleTech ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, book a consultation, or use our services. This may include your name, email address, phone number, and company information.

3. How We Use Your Information

We use the information we collect to respond to your inquiries, provide our services, improve our website, and communicate with you about our offerings.

4. The AI Assistant

This site has a chat assistant. We host it ourselves, at chat.bottletech.net. It is not an advertising tool and it does not follow you to other sites. It is part of the site, so it is there as soon as the page opens and you can ask a question straight away.

To write a reply, the text of your conversation is sent to our AI provider, nexos.ai, which runs the model behind the assistant. So what you type does leave our server and is processed by a third party outside the country.

We keep the conversation on our server so someone from the team can read it and follow up with you. Your browser also stores a session id, which is what keeps the conversation in place if you reload the page.

We do not sell chat conversations and we do not use them for advertising. Analytics is a separate thing and still waits for your answer to the cookie banner.

Please do not type sensitive details into the chat — ID numbers, card numbers, passwords. If we ever need something like that, we will ask for it a safer way.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@bottletech.net.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@bottletech.net.