Saudi Arabia

Built for how Saudi businesses actually run

ZATCA compliance, Saudi platforms, Arabic-first delivery — served from Amman, priced with the cross-border mechanics already handled.

What we do for Saudi businesses

If your team already runs a CRM, our guide to AI-powered CRM in Saudi Arabia explains what AI does inside it.

Five Saudi cities, and what we would automate first in each

We serve Saudi clients from Amman, mostly remotely, and meet in person on larger projects. Amman and Riyadh are in the same time zone (UTC+3) and share a Sunday-to-Thursday working week. The business mix differs by city, and so does the first thing worth automating.

Riyadh

Many companies run their head office from Riyadh, with branches in other cities. If head office needs sales from every branch on one screen, we would start by building a custom dashboard.

Jeddah

Jeddah is a trading and port city, so many of its businesses work in retail, wholesale and logistics. If your team retypes an order from WhatsApp into the system and then chases the delivery, start with workflow automation, which covers what we connect and how.

Makkah

Demand in Makkah peaks around Hajj, Ramadan and the Umrah seasons, because the economy is built around hospitality and services for pilgrims and visitors. Hotels, travel firms and transport operators take bookings and questions in short bursts. If that is your business, we would set up a workflow that answers routine questions and booking changes and passes unusual cases to your staff. The workflow automation guide explains the approach.

Madinah

Visitors drive Madinah's market too: hotels, serviced apartments, and tour and transport operators. For one of them, the first thing we would set up is a WhatsApp assistant that answers routine questions about rooms, transfers and check-in in Arabic and English, and hands the rest to your staff. The flows are described under WhatsApp automation.

Dammam (Eastern Province)

Dammam and the Eastern Province are home to industrial and energy companies, and to the suppliers, contractors and service firms that sell to them. Their sales run on quotes, repeat orders and account follow-up, so we would build a CRM around quotes and repeat orders. See custom CRM and business systems.

The cross-border part, in the open

Most foreign vendors leave you to discover the tax mechanics at invoice time. Here they are up front: as a Jordanian company serving Saudi private-sector clients, your business self-accounts VAT under the reverse-charge mechanism — cash-neutral if you are VAT-registered — and withholding tax on technical services is priced into our quotes from the start. You see one number, and it is the real one. For CR-gated procurement, we work through local partners.

Common questions from Saudi clients

No — we serve Saudi private-sector clients cross-border from Amman, which Saudi VAT law fully supports: your company self-accounts VAT through the reverse-charge mechanism, cash-neutral for a VAT-registered business. For contracts that require a Saudi CR (large-corporate vendor registration, government tenders), we work through local partners.
Saudi payers withhold a percentage on cross-border technical-service fees and remit it to ZATCA. We price this in from the start so the number on the proposal is the number you plan around — no surprises at invoice time.
The whole team works in Arabic and English — proposals, meetings, training, and the systems themselves, including Arabic WhatsApp agents that understand how Saudi customers actually write.
Yes. Amman to Riyadh is a short flight, and for serious projects we meet in person — scoping, kickoff, and go-live at minimum. Between visits, the work runs on WhatsApp and weekly calls in your timezone.
That is most of our Saudi work: Foodics and other POS systems, Salla and Zid stores, delivery platforms, and ZATCA e-invoicing — connected to each other and to your accounting instead of living in silos.

Talk to us the Saudi way

Message us on WhatsApp or book a 30-minute audit — in Arabic or English. You leave with a one-page automation map either way.

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