Managed platform · Built and run by BottleTech
Chatwiser: one inbox for WhatsApp, Instagram, Facebook and your website
Messages from WhatsApp, Instagram, Facebook and your website land in one inbox, and AI answers the routine ones in Arabic and English. The rest go to your team, and we set it up, host it and keep it working.
What it does
How Chatwiser helps your team
One shared inbox
WhatsApp, Instagram, Facebook Messenger and your website chat in one place, so your team stops switching between apps.
Answers routine questions
Handles the questions customers ask most, day and night, using your own pages, FAQs, and documents.
Arabic and English
Replies in Arabic or English, whichever the customer writes in.
Hands off to your team
When a question needs a person, the conversation goes to someone on your team, and they can see what was said.
Orders inside the chat
Can take an order inside the conversation, where the customer is already talking to you.
Your CRM
Connected to the CRM you already use
Chatwiser does not replace your CRM. BottleTech connects it to the one you already run, so the conversations feed the records your team keeps. The connection is part of the project and we scope it with you. Read more about CRM automation, how WhatsApp connects to a CRM and what AI does inside a CRM.
How we run it
Hosted and managed by BottleTech
We set it up
We deploy it, connect it to your content, and match it to your brand and tone.
We host it
It runs on our infrastructure and we keep it running, so your team does not maintain servers.
We keep it accurate
We watch how it answers, fix the gaps, and update it as your business and your content change.
Our own product
Chatwiser is our own product. We build it, set it up for each client, and run it day to day. It is one of the products we run, alongside the systems we build for clients.
FAQ
Questions about Chatwiser
Put your customer chats in one inbox
Tell us which channels you use and the questions customers ask most. We will show you what Chatwiser can take off your team.